AI Customer Support with Sameday
Sameday is a leading last-mile carrier in Romania, Hungary, and Bulgaria, including the easybox parcel locker network. Minimal AI connects to Sameday so the AI can handle locker pickups, tracking, and exceptions automatically.
Minimal AI plugs into Sameday so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Sameday does
Sameday is a leading last-mile carrier in Romania, Hungary, and Bulgaria, including the easybox parcel locker network. Minimal AI connects to Sameday so the AI can handle locker pickups, tracking, and exceptions automatically.
Key Sameday API capabilities Minimal AI uses
Minimal AI connects to the Sameday API to access shipment tracking, delivery status, and logistics data in real time.
Track Sameday parcel
Look up a Sameday parcel.
What the AI does: A Romanian customer asks where their parcel is, the AI replies with the locker location
Get easybox pickup details
Read locker location and pickup code.
What the AI does: A pickup deadline is approaching, the AI sends a reminder
Get pickup deadline
Read the pickup deadline.
What the AI does: A Romanian customer asks where their parcel is, the AI replies with the locker location
Get tracking events
Read the event timeline.
What the AI does: A pickup deadline is approaching, the AI sends a reminder
Get expected delivery date
Read the estimated delivery date.
What the AI does: A Romanian customer asks where their parcel is, the AI replies with the locker location
What the AI agent can read and write in Sameday
The AI accesses Sameday for shipment and delivery data, then uses it to resolve customer questions about their packages.
Get information
- •Track Sameday parcel
- •Get easybox pickup details
- •Get pickup deadline
- •Get tracking events
- •Get expected delivery date
Take actions
- •Create Sameday label
- •Reschedule delivery
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Sameday to Minimal AI
Connect Sameday in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Sameday. Enter your API credentials.
Tell the AI Manager what shipping questions the agent should handle.
Review and go live. The AI starts answering tracking and delivery questions immediately.
Real support scenarios the AI handles with Sameday
A Romanian customer asks where their parcel is
A Romanian customer asks where their parcel is, the AI replies with the locker location
A pickup deadline is approaching
A pickup deadline is approaching, the AI sends a reminder
Works with Sameday and your helpdesk
Minimal AI connects to Sameday for shipping data and your helpdesk for conversations. When a customer asks about their delivery, the AI checks Sameday and replies through your helpdesk with the answer.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover easybox lockers?+
Yes, including pickup code and deadline.