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AI Customer Support with Resurs Bank

Resurs Bank is a Swedish bank offering BNPL, invoice, and instalment payments across the Nordics. Minimal AI connects to Resurs so the AI can handle payment, invoice, and refund questions automatically.

Minimal AI plugs into Resurs Bank so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Resurs Bank does

Resurs Bank is a Swedish bank offering BNPL, invoice, and instalment payments across the Nordics. Minimal AI connects to Resurs so the AI can handle payment, invoice, and refund questions automatically.

Key Resurs Bank API capabilities Minimal AI uses

Minimal AI connects to the Resurs Bank API to access store, order, and customer data in real time.

Look up Resurs payment

Read a Resurs payment by reference.

What the AI does: A customer asks about their Resurs invoice, the AI reads the balance

Get payment status

Read the current status of a payment.

What the AI does: A refund is requested, the AI issues it via Resurs

Get invoice status

Read invoice balance and due date.

What the AI does: A customer asks about their Resurs invoice, the AI reads the balance

Get instalment plan

Read instalment plan and remaining balance.

What the AI does: A refund is requested, the AI issues it via Resurs

Get payment method

Read which Resurs payment method was used.

What the AI does: A customer asks about their Resurs invoice, the AI reads the balance

What the AI agent can read and write in Resurs Bank

The AI accesses Resurs Bank for store data and uses it to answer customer questions accurately.

Get information

  • Look up Resurs payment
  • Get payment status
  • Get invoice status
  • Get instalment plan
  • Get payment method

Take actions

  • Issue refund

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Resurs Bank to Minimal AI

Connect Resurs Bank in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Resurs Bank. Enter your API credentials.

2

Tell the AI Manager what the agent should handle.

3

Review and go live.

Real support scenarios the AI handles with Resurs Bank

A customer asks about their Resurs invoice

A customer asks about their Resurs invoice, the AI reads the balance

A refund is requested

A refund is requested, the AI issues it via Resurs

Works with Resurs Bank and your helpdesk

Minimal AI connects to Resurs Bank for store data and your helpdesk for conversations. Every customer reply uses live data from Resurs Bank.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI cover Resurs instalments?+

Yes, the AI reads instalment plan and balance.

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