AI Customer Support with Recharge
Recharge is the leading subscription management platform for Shopify and headless commerce. It powers subscriptions for thousands of DTC brands, handling recurring billing, subscriber management, and analytics. Subscription support questions about billing, skips, swaps, and cancellations are constant.
Minimal AI connects to Recharge and handles these questions automatically. The AI checks subscription status, billing schedules, upcoming orders, and processes changes, all without manual intervention.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Recharge does
Recharge is the leading subscription management platform for e-commerce, powering subscriptions for over 20,000 brands. It supports subscribe-and-save, curated boxes, and membership programs on Shopify, BigCommerce, and headless storefronts. Recharge's API provides access to subscriptions, customers, charges, orders, one-time purchases, and discount codes. It handles complex subscription logic including prepaid subscriptions, build-a-box, and sequential bundles.
Key Recharge API capabilities Minimal AI uses
Minimal AI connects to the Recharge API to access subscription data, billing schedules, and customer records in real time.
Subscriptions API
Create, read, update, and manage subscriptions with full lifecycle control.
What the AI does: Checks subscription status and makes changes: skips, swaps, frequency updates, and cancellations.
Charges API
Access upcoming and past charges with amounts and dates.
What the AI does: Answers billing questions with exact charge amounts, dates, and payment status.
Customers API
Look up subscriber profiles and payment methods.
What the AI does: Identifies subscribers and checks their payment method and subscription history.
Orders API
Access subscription-generated orders.
What the AI does: Checks order history and upcoming deliveries.
One-time Products API
Add one-time items to subscription orders.
What the AI does: Adds one-time products to an upcoming subscription delivery when requested.
What the AI agent can read and write in Recharge
The AI accesses Recharge for subscription and billing data, resolving customer questions about charges, plans, and cancellations.
Get information
- •Check subscription status and frequency
- •View upcoming charge amount and date
- •Access subscription order history
- •Look up subscriber payment method
- •Check discount and coupon usage
- •View queued charges
Take actions
- •Skip next charge
- •Swap products in subscription
- •Change delivery frequency
- •Update shipping address
- •Cancel subscription
- •Reactivate cancelled subscription
- •Add one-time product to next order
How to connect Recharge to Minimal AI
Connect Recharge in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Recharge. Enter your API credentials.
Tell the AI Manager what subscription questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Recharge
Billing inquiry
A subscriber asks when they will be charged next. The AI checks Recharge for the queued charge and responds with the exact date and amount.
Product swap
A subscriber wants to change their monthly flavor. The AI swaps the product in their Recharge subscription and confirms the update.
Skip and reschedule
A subscriber is going on vacation and wants to skip two months. The AI skips the next two charges and confirms the resumed delivery date.
Cancellation with retention
A subscriber wants to cancel. The AI offers to pause instead, or reduce frequency, before processing the cancellation if the customer insists.
Works with Recharge and your helpdesk
Minimal AI connects to Recharge for subscription data and your helpdesk for conversations. Billing questions get answered with live data from Recharge.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI manage Recharge subscriptions?+
Yes. The AI can skip, swap, change frequency, update addresses, add one-time products, pause, cancel, and reactivate subscriptions through Recharge.
Does it work with Shopify?+
Yes. Recharge runs on Shopify, and the AI uses both Recharge and Shopify data for complete context.
How hard is it to integrate Recharge with Minimal AI?+
Enter your Recharge API token and go live in minutes.