AI Customer Support with Firmhouse
Firmhouse is a European subscription commerce platform. It powers subscription boxes, product-as-a-service models, and recurring commerce for brands that want to sell physical products on a subscription basis.
Minimal AI connects to Firmhouse and resolves subscription questions. The AI checks plan details, billing schedules, upcoming deliveries, and subscriber status to answer customer questions accurately.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Firmhouse does
Firmhouse is a subscription commerce platform based in the Netherlands. It enables businesses to sell physical products as subscriptions, including subscription boxes, product-as-a-service models, and recurring deliveries. Firmhouse handles subscription management, recurring billing, plan configurations, and subscriber lifecycle. The API provides access to subscriptions, plans, invoices, and subscriber data.
Key Firmhouse API capabilities Minimal AI uses
Minimal AI connects to the Firmhouse API to access subscription data, billing schedules, and customer records in real time.
Subscriptions API
Access subscription details, status, and billing information.
What the AI does: Checks subscription status, plan details, and billing cycle for customer inquiries.
Plans API
Access plan configurations and pricing.
What the AI does: Explains plan options and pricing to subscribers.
Invoices API
Access invoice details and payment status.
What the AI does: Resolves billing questions with exact invoice amounts and dates.
What the AI agent can read and write in Firmhouse
The AI accesses Firmhouse for subscription and billing data, resolving customer questions about charges, plans, and cancellations.
Get information
- •Check subscription status and plan
- •View billing schedule and next charge
- •Access invoice history
- •Look up subscriber profile
- •Check upcoming deliveries
Take actions
- •Pause or resume subscription
- •Change subscription plan
- •Update billing information
- •Cancel subscription
- •Skip next delivery
How to connect Firmhouse to Minimal AI
Connect Firmhouse in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Firmhouse. Enter your API credentials.
Tell the AI Manager what subscription questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Firmhouse
Next delivery date
A subscriber asks when their next box will arrive. The AI checks Firmhouse for the delivery schedule and responds with the date.
Plan change request
A subscriber wants to upgrade their plan. The AI checks available plans in Firmhouse and processes the change.
Billing question
A subscriber asks about a charge. The AI checks the Firmhouse invoice and explains the billing details.
Works with Firmhouse and your helpdesk
Minimal AI connects to Firmhouse for subscription data and your helpdesk for conversations. Billing questions get answered with live data from Firmhouse.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI manage subscriptions in Firmhouse?+
Yes. The AI can pause, resume, upgrade, downgrade, skip deliveries, and cancel subscriptions through Firmhouse.
How hard is it to integrate Firmhouse with Minimal AI?+
Enter your API credentials and go live in minutes.