AI Customer Support with Notino
Notino is the largest online beauty retailer in Central and Eastern Europe, with a marketplace model for select brands. Minimal AI connects to Notino so the AI can handle order, shipment, and listing questions for sellers.
Minimal AI plugs into Notino so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Notino does
Notino is the largest online beauty retailer in Central and Eastern Europe, with a marketplace model for select brands. Minimal AI connects to Notino so the AI can handle order, shipment, and listing questions for sellers.
Key Notino API capabilities Minimal AI uses
Minimal AI connects to the Notino API to access order, listing, and seller data for marketplace support automation.
Look up Notino order
Read an order by ID.
What the AI does: A Notino customer asks about their order, the AI checks and replies
Get order status
Read the current status.
What the AI does: A shipment is dispatched, the AI confirms it in Notino
Get listing info
Read listing details.
What the AI does: A Notino customer asks about their order, the AI checks and replies
Get customer info
Read the customer attached.
What the AI does: A shipment is dispatched, the AI confirms it in Notino
What the AI agent can read and write in Notino
The AI accesses Notino for marketplace order and listing data, resolving customer questions about marketplace purchases.
Get information
- •Look up Notino order
- •Get order status
- •Get listing info
- •Get customer info
Take actions
- •Confirm shipment
- •Update price
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Notino to Minimal AI
Connect Notino in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Notino. Enter your API credentials.
Tell the AI Manager what marketplace questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Notino
A Notino customer asks about their order
A Notino customer asks about their order, the AI checks and replies
A shipment is dispatched
A shipment is dispatched, the AI confirms it in Notino
Works with Notino and your helpdesk
Minimal AI connects to Notino for marketplace data and your helpdesk for conversations. Marketplace orders get the same quality AI support as direct orders.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle multi-country Notino orders?+
Yes, across all Notino markets.