AI Customer Support with Nacex
Nacex is a Spanish express courier focused on B2B and same-day delivery, with coverage across Spain, Portugal, and Andorra. Minimal AI connects to Nacex so the AI can handle tracking and label questions instantly.
Minimal AI plugs into Nacex so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Nacex does
Nacex is a Spanish express courier focused on B2B and same-day delivery, with coverage across Spain, Portugal, and Andorra. Minimal AI connects to Nacex so the AI can handle tracking and label questions instantly.
Key Nacex API capabilities Minimal AI uses
Minimal AI connects to the Nacex API to access shipment tracking, delivery status, and logistics data in real time.
Track Nacex shipment
Look up a Nacex shipment.
What the AI does: A B2B customer asks where their Nacex shipment is, the AI replies with the live event
Get tracking events
Read the event timeline.
What the AI does: A same-day delivery is in progress, the AI gives the courier ETA
Get courier ETA
Read live courier ETA.
What the AI does: A B2B customer asks where their Nacex shipment is, the AI replies with the live event
Get expected delivery date
Read the estimated delivery date.
What the AI does: A same-day delivery is in progress, the AI gives the courier ETA
What the AI agent can read and write in Nacex
The AI accesses Nacex for shipment and delivery data, then uses it to resolve customer questions about their packages.
Get information
- •Track Nacex shipment
- •Get tracking events
- •Get courier ETA
- •Get expected delivery date
Take actions
- •Create Nacex label
- •Cancel label
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Nacex to Minimal AI
Connect Nacex in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Nacex. Enter your API credentials.
Tell the AI Manager what shipping questions the agent should handle.
Review and go live. The AI starts answering tracking and delivery questions immediately.
Real support scenarios the AI handles with Nacex
A B2B customer asks where their Nacex shipment is
A B2B customer asks where their Nacex shipment is, the AI replies with the live event
A same-day delivery is in progress
A same-day delivery is in progress, the AI gives the courier ETA
Works with Nacex and your helpdesk
Minimal AI connects to Nacex for shipping data and your helpdesk for conversations. When a customer asks about their delivery, the AI checks Nacex and replies through your helpdesk with the answer.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Nacex same-day delivery?+
Yes, including live courier ETA.