AI Customer Support with Mintsoft
Mintsoft is a popular WMS used by UK 3PLs and fulfillment operators. Minimal AI connects to Mintsoft so the AI can read orders, inventory, and shipments and answer customer questions about fulfillment status automatically.
Minimal AI plugs into Mintsoft so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Mintsoft does
Mintsoft is a popular WMS used by UK 3PLs and fulfillment operators. Minimal AI connects to Mintsoft so the AI can read orders, inventory, and shipments and answer customer questions about fulfillment status automatically.
Key Mintsoft API capabilities Minimal AI uses
Minimal AI connects to the Mintsoft API to access warehouse, fulfillment, and inventory data in real time.
Get order
Read a Mintsoft order with items, status, and shipments.
What the AI does: A customer asks where their order is, the AI checks Mintsoft and replies
Get inventory
Read Mintsoft inventory per SKU and warehouse.
What the AI does: A 3PL client wants stock visibility, the AI uses Mintsoft to answer
Get shipment
Read Mintsoft shipment data and tracking.
What the AI does: A return is received, the AI confirms processing to the customer
Get return
Read Mintsoft return shipment status.
What the AI does: A customer asks where their order is, the AI checks Mintsoft and replies
What the AI agent can read and write in Mintsoft
The AI accesses Mintsoft for warehouse and fulfillment data, then uses it to answer customer questions about their orders.
Get information
- •Get order
- •Get inventory
- •Get shipment
- •Get return
Take actions
- •Update order status
- •Add order note
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Mintsoft to Minimal AI
Connect Mintsoft in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Mintsoft. Enter your API credentials.
Tell the AI Manager what fulfillment questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Mintsoft
A customer asks where their order is
A customer asks where their order is, the AI checks Mintsoft and replies
A 3PL client wants stock visibility
A 3PL client wants stock visibility, the AI uses Mintsoft to answer
A return is received
A return is received, the AI confirms processing to the customer
Works with Mintsoft and your helpdesk
Minimal AI connects to Mintsoft for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through Mintsoft to answer customer questions.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI work for 3PLs using Mintsoft?+
Yes. Mintsoft is the warehouse system behind many UK 3PLs and is fully supported.
Can the AI check returns in Mintsoft?+
Yes. The AI reads return shipments and warehouse receipts.
How long does setup take?+
Minutes after you connect the Mintsoft API.