AI Customer Support with FastSpring
FastSpring is a global merchant-of-record platform used by SaaS, software, and digital product companies. Minimal AI connects to FastSpring so the AI can manage subscriptions, issue refunds, and resolve license-related questions automatically.
Minimal AI plugs into FastSpring so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What FastSpring does
FastSpring is a global merchant-of-record platform used by SaaS, software, and digital product companies. Minimal AI connects to FastSpring so the AI can manage subscriptions, issue refunds, and resolve license-related questions automatically.
Key FastSpring API capabilities Minimal AI uses
Minimal AI connects to the FastSpring API to access subscription data, billing schedules, and customer records in real time.
Get subscription
Read a FastSpring subscription with plan and status.
What the AI does: A customer lost their license key, the AI looks up the FastSpring order and resends it
Get order
Read FastSpring orders and line items.
What the AI does: A customer wants a refund, the AI checks eligibility and refunds through FastSpring
Get customer
Read FastSpring customer profile and history.
What the AI does: A customer wants to cancel, the AI cancels the FastSpring subscription
Get invoice
Read FastSpring invoices.
What the AI does: A customer lost their license key, the AI looks up the FastSpring order and resends it
Get license key
Read license keys tied to a FastSpring order.
What the AI does: A customer wants a refund, the AI checks eligibility and refunds through FastSpring
What the AI agent can read and write in FastSpring
The AI accesses FastSpring for subscription and billing data, resolving customer questions about charges, plans, and cancellations.
Get information
- •Get subscription
- •Get order
- •Get customer
- •Get invoice
- •Get license key
Take actions
- •Cancel subscription
- •Change plan
- •Issue refund
- •Resend license key
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect FastSpring to Minimal AI
Connect FastSpring in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select FastSpring. Enter your API credentials.
Tell the AI Manager what subscription questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with FastSpring
A customer lost their license key
A customer lost their license key, the AI looks up the FastSpring order and resends it
A customer wants a refund
A customer wants a refund, the AI checks eligibility and refunds through FastSpring
A customer wants to cancel
A customer wants to cancel, the AI cancels the FastSpring subscription
Works with FastSpring and your helpdesk
Minimal AI connects to FastSpring for subscription data and your helpdesk for conversations. Billing questions get answered with live data from FastSpring.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI resend FastSpring license keys?+
Yes. The AI looks up the order and resends license keys on demand.
Can the AI issue FastSpring refunds?+
Yes. With permissions you set, the AI can refund FastSpring orders.
How fast is setup?+
Minutes after you add FastSpring API credentials.