AI Customer Support with Correos Express
Correos Express is the express parcel arm of Correos (Spanish postal service), with full national B2C and B2B coverage. Minimal AI connects to Correos Express so the AI can handle tracking and label questions instantly.
Minimal AI plugs into Correos Express so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Correos Express does
Correos Express is the express parcel arm of Correos (Spanish postal service), with full national B2C and B2B coverage. Minimal AI connects to Correos Express so the AI can handle tracking and label questions instantly.
Key Correos Express API capabilities Minimal AI uses
Minimal AI connects to the Correos Express API to access shipment tracking, delivery status, and logistics data in real time.
Track Correos Express shipment
Look up a shipment.
What the AI does: A customer asks where their Correos Express parcel is, the AI checks and replies
Get tracking events
Read the event timeline.
What the AI does: A label is needed, the AI generates one
Get pickup point details
Read pickup point address and deadline.
What the AI does: A customer asks where their Correos Express parcel is, the AI checks and replies
Get expected delivery date
Read the estimated delivery date.
What the AI does: A label is needed, the AI generates one
What the AI agent can read and write in Correos Express
The AI accesses Correos Express for shipment and delivery data, then uses it to resolve customer questions about their packages.
Get information
- •Track Correos Express shipment
- •Get tracking events
- •Get pickup point details
- •Get expected delivery date
Take actions
- •Create Correos Express label
- •Cancel label
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Correos Express to Minimal AI
Connect Correos Express in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Correos Express. Enter your API credentials.
Tell the AI Manager what shipping questions the agent should handle.
Review and go live. The AI starts answering tracking and delivery questions immediately.
Real support scenarios the AI handles with Correos Express
A customer asks where their Correos Express parcel is
A customer asks where their Correos Express parcel is, the AI checks and replies
A label is needed
A label is needed, the AI generates one
Works with Correos Express and your helpdesk
Minimal AI connects to Correos Express for shipping data and your helpdesk for conversations. When a customer asks about their delivery, the AI checks Correos Express and replies through your helpdesk with the answer.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Is Correos Express the same as Correos?+
Correos Express is the express courier arm; the integration is separate from Correos national post.