AI Customer Support with Consignor
Consignor (now part of nShift) is a leading multi-carrier delivery platform widely used by Norwegian and Nordic retailers. Minimal AI connects to Consignor so the AI can track shipments and generate labels across many carriers from one platform.
Minimal AI plugs into Consignor so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Consignor does
Consignor (now part of nShift) is a leading multi-carrier delivery platform widely used by Norwegian and Nordic retailers. Minimal AI connects to Consignor so the AI can track shipments and generate labels across many carriers from one platform.
Key Consignor API capabilities Minimal AI uses
Minimal AI connects to the Consignor API to access shipment tracking, delivery status, and logistics data in real time.
Track Consignor shipment
Look up a shipment via Consignor.
What the AI does: A customer asks where their order is, the AI checks Consignor and replies
Get tracking events
Read the event timeline.
What the AI does: A customer needs a return label, the AI generates one via Consignor
Get carrier name
Read which carrier handles the shipment.
What the AI does: A customer asks where their order is, the AI checks Consignor and replies
Get expected delivery date
Read the estimated delivery date.
What the AI does: A customer needs a return label, the AI generates one via Consignor
Look up service options
Read available services for a destination.
What the AI does: A customer asks where their order is, the AI checks Consignor and replies
What the AI agent can read and write in Consignor
The AI accesses Consignor for shipment and delivery data, then uses it to resolve customer questions about their packages.
Get information
- •Track Consignor shipment
- •Get tracking events
- •Get carrier name
- •Get expected delivery date
- •Look up service options
Take actions
- •Create label
- •Cancel label
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Consignor to Minimal AI
Connect Consignor in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Consignor. Enter your API credentials.
Tell the AI Manager what shipping questions the agent should handle.
Review and go live. The AI starts answering tracking and delivery questions immediately.
Real support scenarios the AI handles with Consignor
A customer asks where their order is
A customer asks where their order is, the AI checks Consignor and replies
A customer needs a return label
A customer needs a return label, the AI generates one via Consignor
Works with Consignor and your helpdesk
Minimal AI connects to Consignor for shipping data and your helpdesk for conversations. When a customer asks about their delivery, the AI checks Consignor and replies through your helpdesk with the answer.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Is Consignor the same as nShift?+
Consignor is now part of nShift, but the Consignor APIs continue to work.