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AI Customer Support with Best Transport

Best Transport (Best Transport AB) is a Swedish carrier handling parcel, pallet, and dedicated transport. Minimal AI connects to Best Transport so the AI can answer tracking and delivery questions instantly.

Minimal AI plugs into Best Transport so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Best Transport does

Best Transport (Best Transport AB) is a Swedish carrier handling parcel, pallet, and dedicated transport. Minimal AI connects to Best Transport so the AI can answer tracking and delivery questions instantly.

Key Best Transport API capabilities Minimal AI uses

Minimal AI connects to the Best Transport API to access shipment tracking, delivery status, and logistics data in real time.

Track Best Transport shipment

Look up a Best Transport shipment.

What the AI does: A customer asks where their shipment is, the AI checks Best Transport and replies

Get tracking events

Read the event timeline.

What the AI does: A pallet delivery is scheduled, the AI confirms the time

Get expected delivery date

Read the estimated delivery date.

What the AI does: A customer asks where their shipment is, the AI checks Best Transport and replies

Get proof of delivery

Read proof-of-delivery information.

What the AI does: A pallet delivery is scheduled, the AI confirms the time

What the AI agent can read and write in Best Transport

The AI accesses Best Transport for shipment and delivery data, then uses it to resolve customer questions about their packages.

Get information

  • Track Best Transport shipment
  • Get tracking events
  • Get expected delivery date
  • Get proof of delivery

Take actions

  • Update delivery instructions

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Best Transport to Minimal AI

Connect Best Transport in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Best Transport. Enter your API credentials.

2

Tell the AI Manager what shipping questions the agent should handle.

3

Review and go live. The AI starts answering tracking and delivery questions immediately.

Real support scenarios the AI handles with Best Transport

A customer asks where their shipment is

A customer asks where their shipment is, the AI checks Best Transport and replies

A pallet delivery is scheduled

A pallet delivery is scheduled, the AI confirms the time

Works with Best Transport and your helpdesk

Minimal AI connects to Best Transport for shipping data and your helpdesk for conversations. When a customer asks about their delivery, the AI checks Best Transport and replies through your helpdesk with the answer.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI handle pallet shipments?+

Yes, both parcel and pallet shipment types are supported.

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No engineers or long setup required