AI Customer Support with About You
About You is one of the largest German fashion marketplaces with operations across 26 European countries. Minimal AI connects to About You so the AI can handle order, shipment, and listing questions for brand sellers.
Minimal AI plugs into About You so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What About You does
About You is one of the largest German fashion marketplaces with operations across 26 European countries. Minimal AI connects to About You so the AI can handle order, shipment, and listing questions for brand sellers.
Key About You API capabilities Minimal AI uses
Minimal AI connects to the About You API to access order, listing, and seller data for marketplace support automation.
Look up About You order
Read an order by ID.
What the AI does: A customer asks about their About You order, the AI checks and replies
Get order status
Read the current status.
What the AI does: A shipment is dispatched, the AI confirms it
Get listing info
Read listing details.
What the AI does: A customer asks about their About You order, the AI checks and replies
Get variant stock
Read variant-level stock.
What the AI does: A shipment is dispatched, the AI confirms it
Get customer info
Read the customer attached.
What the AI does: A customer asks about their About You order, the AI checks and replies
What the AI agent can read and write in About You
The AI accesses About You for marketplace order and listing data, resolving customer questions about marketplace purchases.
Get information
- •Look up About You order
- •Get order status
- •Get listing info
- •Get variant stock
- •Get customer info
Take actions
- •Confirm shipment
- •Update price
- •Update stock
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect About You to Minimal AI
Connect About You in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select About You. Enter your API credentials.
Tell the AI Manager what marketplace questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with About You
A customer asks about their About You order
A customer asks about their About You order, the AI checks and replies
A shipment is dispatched
A shipment is dispatched, the AI confirms it
Works with About You and your helpdesk
Minimal AI connects to About You for marketplace data and your helpdesk for conversations. Marketplace orders get the same quality AI support as direct orders.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle multi-country About You orders?+
Yes, across all 26 European markets.