AI Customer Support with Walley
Walley (formerly Collector Bank) is a Swedish BNPL and invoice payment provider used by retailers across the Nordics. Minimal AI connects to Walley so the AI can answer invoice, refund, and instalment questions automatically.
Minimal AI plugs into Walley so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Walley does
Walley (formerly Collector Bank) is a Swedish BNPL and invoice payment provider used by retailers across the Nordics. Minimal AI connects to Walley so the AI can answer invoice, refund, and instalment questions automatically.
Key Walley API capabilities Minimal AI uses
Minimal AI connects to the Walley API to access store, order, and customer data in real time.
Look up Walley order
Read a Walley order by ID or reference.
What the AI does: A customer asks about their Walley invoice, the AI reads the balance
Get invoice status
Read invoice balance and due date.
What the AI does: A refund is requested, the AI issues it via Walley
Get instalment plan
Read instalment plan and remaining balance.
What the AI does: A customer wants to know their instalment balance, the AI reads it
Get payment method
Read which Walley payment method was used.
What the AI does: A customer asks about their Walley invoice, the AI reads the balance
Get order balance
Read outstanding balance.
What the AI does: A refund is requested, the AI issues it via Walley
What the AI agent can read and write in Walley
The AI accesses Walley for store data and uses it to answer customer questions accurately.
Get information
- •Look up Walley order
- •Get invoice status
- •Get instalment plan
- •Get payment method
- •Get order balance
Take actions
- •Issue refund
- •Adjust order
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Walley to Minimal AI
Connect Walley in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Walley. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Walley
A customer asks about their Walley invoice
A customer asks about their Walley invoice, the AI reads the balance
A refund is requested
A refund is requested, the AI issues it via Walley
A customer wants to know their instalment balance
A customer wants to know their instalment balance, the AI reads it
Works with Walley and your helpdesk
Minimal AI connects to Walley for store data and your helpdesk for conversations. Every customer reply uses live data from Walley.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Walley instalments?+
Yes, the AI reads instalment plan and balance.