AI Customer Support with Vipps MobilePay
Vipps MobilePay (formed from Norwegian Vipps and Danish MobilePay) is the largest mobile payment platform in Norway, Denmark, and Finland. Minimal AI connects to Vipps MobilePay so the AI can verify payments, handle refunds, and answer transaction questions instantly.
Minimal AI plugs into Vipps MobilePay so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Vipps MobilePay does
Vipps MobilePay (formed from Norwegian Vipps and Danish MobilePay) is the largest mobile payment platform in Norway, Denmark, and Finland. Minimal AI connects to Vipps MobilePay so the AI can verify payments, handle refunds, and answer transaction questions instantly.
Key Vipps MobilePay API capabilities Minimal AI uses
Minimal AI connects to the Vipps MobilePay API to access store, order, and customer data in real time.
Look up payment
Read a Vipps MobilePay payment by ID or order reference.
What the AI does: A customer asks if their Vipps payment went through, the AI confirms the status
Get payment status
Read the current status of a payment.
What the AI does: A refund is requested, the AI issues it through Vipps MobilePay
Get refund status
Read whether a refund completed and the amount.
What the AI does: A subscription needs cancellation, the AI cancels the agreement
Get agreement status
Read the status of a recurring (agreement) payment.
What the AI does: A customer asks if their Vipps payment went through, the AI confirms the status
Get customer reference
Read the customer reference attached to a payment.
What the AI does: A refund is requested, the AI issues it through Vipps MobilePay
What the AI agent can read and write in Vipps MobilePay
The AI accesses Vipps MobilePay for store data and uses it to answer customer questions accurately.
Get information
- •Look up payment
- •Get payment status
- •Get refund status
- •Get agreement status
- •Get customer reference
Take actions
- •Issue refund
- •Cancel agreement
- •Capture payment
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Vipps MobilePay to Minimal AI
Connect Vipps MobilePay in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Vipps MobilePay. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Vipps MobilePay
A customer asks if their Vipps payment went through
A customer asks if their Vipps payment went through, the AI confirms the status
A refund is requested
A refund is requested, the AI issues it through Vipps MobilePay
A subscription needs cancellation
A subscription needs cancellation, the AI cancels the agreement
Works with Vipps MobilePay and your helpdesk
Minimal AI connects to Vipps MobilePay for store data and your helpdesk for conversations. Every customer reply uses live data from Vipps MobilePay.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle refunds?+
Yes. The AI issues full and partial refunds through the Vipps MobilePay API.
Does it cover both Vipps and MobilePay?+
Yes, since the merger they share APIs, both flows are supported.