AI Customer Support with Traede
Traede is a B2B e-commerce platform used by fashion and lifestyle brands to manage wholesale orders, inventory, and returns. For B2B brands using Traede, return and credit note questions are common.
Minimal AI connects to Traede and resolves B2B return and order questions automatically.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Traede does
Traede is a B2B e-commerce platform for fashion and lifestyle brands offering wholesale ordering, inventory management, returns, and credit notes. The Traede API exposes orders, inventory, returns, and credit notes for integration with B2B customer service and accounting systems.
Key Traede API capabilities Minimal AI uses
Minimal AI connects to the Traede API to check return eligibility, create return labels, and track return status in real time.
Orders API
Read Traede order details and status.
What the AI does: Checks B2B order status for retailer questions.
Returns API
Manage Traede returns.
What the AI does: Creates and tracks B2B returns.
Credit Notes API
Generate credit notes.
What the AI does: Issues credit notes for processed returns.
What the AI agent can read and write in Traede
The AI accesses Traede to handle the entire return lifecycle, from eligibility check to label creation to status tracking.
Get information
- •Check order status
- •View inventory levels
- •Check return status
- •Access credit notes
Take actions
- •Create return request
- •Generate credit note
- •Update order status
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Traede to Minimal AI
Connect Traede in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Traede. Enter your API credentials.
Tell the AI Manager how the agent should handle return requests.
Review and go live. The AI starts processing return inquiries immediately.
Real support scenarios the AI handles with Traede
Wholesale return
A retailer asks to return part of a wholesale order. The AI creates the return in Traede and generates the credit note.
Order status check
A retailer asks about a B2B order. The AI checks Traede and replies with the status.
Works with Traede and your helpdesk
Minimal AI connects to Traede for returns data and your helpdesk for conversations. When a customer asks about a return, the AI checks Traede and replies through your helpdesk.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle B2B returns and credit notes?+
Yes. The AI manages B2B returns and credit notes through the Traede API.
How hard is it to integrate Traede with Minimal AI?+
Enter your Traede API credentials and go live in minutes.