AI Customer Support with Stripe
Stripe processes payments for millions of businesses. When customers have questions about charges, refunds, subscriptions, or invoices, support agents typically need to log into the Stripe Dashboard to look up payment details. This adds time to every billing-related ticket.
Minimal AI connects to the Stripe API and resolves payment questions automatically. The AI checks charges, payment intents, refunds, subscriptions, and invoices in real time. When a customer asks why they were charged, the AI finds the exact charge in Stripe and explains it. When a refund is requested, the AI processes it based on your policies.
Setup is a few clicks. Connect Stripe and the AI starts resolving billing tickets.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Stripe does
Stripe is a payment processing platform that handles online payments, subscriptions, invoicing, and financial infrastructure. The Stripe API provides access to charges, payment intents, refunds, customers, subscriptions, invoices, disputes, balance transactions, and payouts. Stripe supports 135+ currencies and payment methods worldwide. Stripe Billing handles recurring payments with subscription lifecycle management.
Key Stripe API capabilities Minimal AI uses
Minimal AI connects to the Stripe API for real-time access to payment, subscription, and customer data.
Payment Intents / Charges API
Access payment details, amounts, status, and metadata.
What the AI does: Checks payment status and details to explain charges and resolve billing questions.
Refunds API
Create full or partial refunds on charges.
What the AI does: Processes refunds based on your policies, handling full and partial amounts.
Subscriptions API
Access subscription details, billing cycles, and plan information.
What the AI does: Answers subscription questions about billing dates, plan details, and upcoming charges.
Invoices API
Access invoice details, line items, and payment status.
What the AI does: Explains invoice charges with line-item detail for billing inquiries.
Customers API
Look up customer records, payment methods, and billing history.
What the AI does: Identifies customers and accesses their complete billing history for context.
What the AI agent can read and write in Stripe
The AI accesses Stripe for payment data and takes actions to resolve billing issues.
Get information
- •Look up charge and payment intent details
- •Check subscription status and billing cycle
- •View invoice line items and totals
- •Access customer billing history
- •Check refund and dispute status
- •View payment method details
Take actions
- •Process full or partial refunds
- •Cancel subscriptions
- •Update subscription plans
- •Void open invoices
- •Update customer billing information
How to connect Stripe to Minimal AI
Connect Stripe in a few clicks for automated billing support.
Go to Integrations in your Minimal dashboard and select Stripe. Enter your API key.
Tell the AI Manager what billing actions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Stripe data
Unknown charge inquiry
A customer asks about a charge on their card. The AI looks up the charge in Stripe, finds the matching order, and explains what the payment was for with exact amount and date.
Subscription cancellation
A subscriber wants to cancel. The AI checks their subscription in Stripe, processes the cancellation, and confirms when the access ends and whether a final charge applies.
Refund request
A customer requests a refund. The AI checks the charge in Stripe, verifies it meets your refund policy, processes the refund, and confirms the amount and timeline.
Double charge report
A customer says they were charged twice. The AI checks all recent charges for that customer in Stripe, identifies whether a duplicate exists, and takes the appropriate action.
Works with Stripe and your helpdesk
Minimal AI connects to Stripe for billing data and your helpdesk for conversations. Every payment question gets answered with live data from Stripe.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI process refunds through Stripe?+
Yes. The AI processes refunds via the Stripe API based on your configured policies and thresholds.
Does it work with Stripe Billing subscriptions?+
Yes. The AI can check subscription details, billing cycles, and process cancellations or plan changes.
How hard is it to integrate Stripe with Minimal AI?+
Enter your Stripe API key and go live. Setup takes a few minutes.