AI Customer Support with Storm Commerce
Storm Commerce is a Norwegian e-commerce platform used by Nordic B2B and B2C retailers. Minimal AI connects to Storm so the AI can read orders, products, and customer data, and update them during a conversation.
Minimal AI plugs into Storm Commerce so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Storm Commerce does
Storm Commerce is a Norwegian e-commerce platform used by Nordic B2B and B2C retailers. Minimal AI connects to Storm so the AI can read orders, products, and customer data, and update them during a conversation.
Key Storm Commerce API capabilities Minimal AI uses
Minimal AI connects to the Storm Commerce API to access store, order, and customer data in real time.
Look up order
Read a Storm order by ID.
What the AI does: A customer asks about their Storm order, the AI checks and replies
Get order status
Read the current status.
What the AI does: A product question comes in, the AI reads Storm product info
Look up product
Read a Storm product.
What the AI does: A customer asks about their Storm order, the AI checks and replies
Look up customer
Read a Storm customer.
What the AI does: A product question comes in, the AI reads Storm product info
Get B2B price list
Read B2B price list and contract pricing.
What the AI does: A customer asks about their Storm order, the AI checks and replies
What the AI agent can read and write in Storm Commerce
The AI accesses Storm Commerce for store data and uses it to answer customer questions accurately.
Get information
- •Look up order
- •Get order status
- •Look up product
- •Look up customer
- •Get B2B price list
Take actions
- •Update order
- •Update customer
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Storm Commerce to Minimal AI
Connect Storm Commerce in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Storm Commerce. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Storm Commerce
A customer asks about their Storm order
A customer asks about their Storm order, the AI checks and replies
A product question comes in
A product question comes in, the AI reads Storm product info
Works with Storm Commerce and your helpdesk
Minimal AI connects to Storm Commerce for store data and your helpdesk for conversations. Every customer reply uses live data from Storm Commerce.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle B2B pricing?+
Yes. The AI reads B2B price lists and contract pricing in Storm.