AI Customer Support with Stord
Stord is a US cloud supply chain platform combining 3PL fulfillment, transportation, and inventory across a network of warehouses. Minimal AI connects to Stord so the AI can read order, shipment, and inventory status instantly across the network.
Minimal AI plugs into Stord so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Stord does
Stord is a US cloud supply chain platform combining 3PL fulfillment, transportation, and inventory across a network of warehouses. Minimal AI connects to Stord so the AI can read order, shipment, and inventory status instantly across the network.
Key Stord API capabilities Minimal AI uses
Minimal AI connects to the Stord API to access warehouse, fulfillment, and inventory data in real time.
Look up order
Read a Stord order by ID.
What the AI does: A customer asks about their order, the AI checks Stord and replies regardless of fulfilling node
Get shipment status
Read shipment status.
What the AI does: A multi-warehouse stock question comes in, the AI reads Stord inventory by node
Track shipment
Look up live tracking events.
What the AI does: A customer asks about their order, the AI checks Stord and replies regardless of fulfilling node
Get inventory
Read inventory per node.
What the AI does: A multi-warehouse stock question comes in, the AI reads Stord inventory by node
Get expected ship date
Read the expected ship date.
What the AI does: A customer asks about their order, the AI checks Stord and replies regardless of fulfilling node
What the AI agent can read and write in Stord
The AI accesses Stord for warehouse and fulfillment data, then uses it to answer customer questions about their orders.
Get information
- •Look up order
- •Get shipment status
- •Track shipment
- •Get inventory
- •Get expected ship date
Take actions
- •Update order priority
- •Cancel order
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Stord to Minimal AI
Connect Stord in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Stord. Enter your API credentials.
Tell the AI Manager what fulfillment questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Stord
A customer asks about their order
A customer asks about their order, the AI checks Stord and replies regardless of fulfilling node
A multi-warehouse stock question comes in
A multi-warehouse stock question comes in, the AI reads Stord inventory by node
Works with Stord and your helpdesk
Minimal AI connects to Stord for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through Stord to answer customer questions.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle multi-node fulfillment?+
Yes, the AI reads which Stord node fulfilled each order.