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AI Customer Support with Splitit

Splitit lets shoppers split purchases into monthly instalments using their existing credit card, with no new application required. Minimal AI connects to Splitit so the AI can handle payment, plan, and refund questions automatically.

Minimal AI plugs into Splitit so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Splitit does

Splitit lets shoppers split purchases into monthly instalments using their existing credit card, with no new application required. Minimal AI connects to Splitit so the AI can handle payment, plan, and refund questions automatically.

Key Splitit API capabilities Minimal AI uses

Minimal AI connects to the Splitit API to access store, order, and customer data in real time.

Look up Splitit payment

Read a Splitit payment by ID.

What the AI does: A customer asks about their Splitit instalment, the AI reads the plan

Get payment status

Read the current status.

What the AI does: A refund is requested, the AI issues it via Splitit

Get instalment plan

Read the instalment schedule.

What the AI does: A customer asks about their Splitit instalment, the AI reads the plan

Get refund status

Read refund result.

What the AI does: A refund is requested, the AI issues it via Splitit

What the AI agent can read and write in Splitit

The AI accesses Splitit for store data and uses it to answer customer questions accurately.

Get information

  • Look up Splitit payment
  • Get payment status
  • Get instalment plan
  • Get refund status

Take actions

  • Issue refund

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Splitit to Minimal AI

Connect Splitit in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Splitit. Enter your API credentials.

2

Tell the AI Manager what the agent should handle.

3

Review and go live.

Real support scenarios the AI handles with Splitit

A customer asks about their Splitit instalment

A customer asks about their Splitit instalment, the AI reads the plan

A refund is requested

A refund is requested, the AI issues it via Splitit

Works with Splitit and your helpdesk

Minimal AI connects to Splitit for store data and your helpdesk for conversations. Every customer reply uses live data from Splitit.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI handle Splitit refunds?+

Yes, full and partial refunds are supported.

The next generation of AI E-commerce support is here

Automate up to 90% of tickets
Easy to use with the AI Manager
No engineers or long setup required