AI Customer Support with SnapScan
SnapScan is a leading South African QR payment app from Standard Bank, used by thousands of merchants for in-person and online QR-based payments. Minimal AI connects to SnapScan so the AI can verify payments, refund, and reconcile orders automatically.
Minimal AI plugs into SnapScan so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What SnapScan does
SnapScan is a leading South African QR payment app from Standard Bank, used by thousands of merchants for in-person and online QR-based payments. Minimal AI connects to SnapScan so the AI can verify payments, refund, and reconcile orders automatically.
Key SnapScan API capabilities Minimal AI uses
Minimal AI connects to the SnapScan API to access store, order, and customer data in real time.
Look up SnapScan payment
Read a SnapScan payment by reference.
What the AI does: A customer paid via SnapScan but the order is unpaid, the AI reconciles
Get payment status
Read the current status.
What the AI does: A refund is requested, the AI issues it
Get refund status
Read refund result.
What the AI does: A customer paid via SnapScan but the order is unpaid, the AI reconciles
Get amount
Read the payment amount.
What the AI does: A refund is requested, the AI issues it
What the AI agent can read and write in SnapScan
The AI accesses SnapScan for store data and uses it to answer customer questions accurately.
Get information
- •Look up SnapScan payment
- •Get payment status
- •Get refund status
- •Get amount
Take actions
- •Issue refund
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect SnapScan to Minimal AI
Connect SnapScan in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select SnapScan. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with SnapScan
A customer paid via SnapScan but the order is unpaid
A customer paid via SnapScan but the order is unpaid, the AI reconciles
A refund is requested
A refund is requested, the AI issues it
Works with SnapScan and your helpdesk
Minimal AI connects to SnapScan for store data and your helpdesk for conversations. Every customer reply uses live data from SnapScan.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle SnapScan refunds?+
Yes, where the SnapScan merchant API supports refunds.