AI Customer Support with Smile.io
Smile.io is one of the most-used loyalty platforms on Shopify. Minimal AI connects to Smile.io so the AI can answer points and rewards questions, redeem rewards, and explain VIP tier benefits automatically.
Minimal AI plugs into Smile.io so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Smile.io does
Smile.io is one of the most-used loyalty platforms on Shopify. Minimal AI connects to Smile.io so the AI can answer points and rewards questions, redeem rewards, and explain VIP tier benefits automatically.
Key Smile.io API capabilities Minimal AI uses
Minimal AI connects to the Smile.io API to access data that enriches customer support responses.
Get points balance
Read a customer's Smile.io points balance.
What the AI does: A customer asks how many points they have, the AI checks Smile.io and replies
Get rewards
Read available Smile.io rewards for the customer.
What the AI does: A customer wants to redeem points, the AI processes the redemption
Get VIP tier
Read the customer's Smile.io VIP tier.
What the AI does: A VIP customer asks about benefits, the AI explains based on their Smile.io tier
Get referrals
Read referral activity in Smile.io.
What the AI does: A customer asks how many points they have, the AI checks Smile.io and replies
What the AI agent can read and write in Smile.io
The AI accesses Smile.io to pull relevant data into customer support responses, making every answer more informed and accurate.
Get information
- •Get points balance
- •Get rewards
- •Get VIP tier
- •Get referrals
Take actions
- •Redeem reward
- •Award points
- •Subscribe to program
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Smile.io to Minimal AI
Connect Smile.io in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Smile.io. Enter your API credentials.
Tell the AI Manager how the agent should use Smile.io data in support responses.
Review and go live.
Real support scenarios the AI handles with Smile.io
A customer asks how many points they have
A customer asks how many points they have, the AI checks Smile.io and replies
A customer wants to redeem points
A customer wants to redeem points, the AI processes the redemption
A VIP customer asks about benefits
A VIP customer asks about benefits, the AI explains based on their Smile.io tier
Works with Smile.io and your helpdesk
Minimal AI connects to Smile.io for data and your helpdesk for conversations. The AI enriches every support response with information from Smile.io.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI redeem Smile.io rewards?+
Yes. With permissions you set, the AI can redeem rewards on demand.
Can the AI award bonus points?+
Yes. The AI can award points per your rules.
How fast is setup?+
Minutes after you connect Smile.io.