AI Customer Support with Reviews.io
Reviews.io is a UK-based product and merchant review platform used by thousands of e-commerce brands. Minimal AI connects to Reviews.io so the AI can read reviews, reply, and trigger review requests after each fulfilled order.
Minimal AI plugs into Reviews.io so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Reviews.io does
Reviews.io is a UK-based product and merchant review platform used by thousands of e-commerce brands. Minimal AI connects to Reviews.io so the AI can read reviews, reply, and trigger review requests after each fulfilled order.
Key Reviews.io API capabilities Minimal AI uses
Minimal AI connects to the Reviews.io API to access data that enriches customer support responses.
Read review
Read a Reviews.io review and its rating, content, and metadata.
What the AI does: A negative product review comes in, the AI checks the order and replies
Look up reviews by customer
Read all Reviews.io reviews tied to a customer.
What the AI does: A delivery is confirmed, the AI triggers a Reviews.io review request
Get rating summary
Read merchant and product rating summaries on Reviews.io.
What the AI does: A customer asks where their review email is, the AI checks and resends it
What the AI agent can read and write in Reviews.io
The AI accesses Reviews.io to pull relevant data into customer support responses, making every answer more informed and accurate.
Get information
- •Read review
- •Look up reviews by customer
- •Get rating summary
Take actions
- •Reply to review
- •Trigger review request
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Reviews.io to Minimal AI
Connect Reviews.io in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Reviews.io. Enter your API credentials.
Tell the AI Manager how the agent should use Reviews.io data in support responses.
Review and go live.
Real support scenarios the AI handles with Reviews.io
A negative product review comes in
A negative product review comes in, the AI checks the order and replies
A delivery is confirmed
A delivery is confirmed, the AI triggers a Reviews.io review request
A customer asks where their review email is
A customer asks where their review email is, the AI checks and resends it
Works with Reviews.io and your helpdesk
Minimal AI connects to Reviews.io for data and your helpdesk for conversations. The AI enriches every support response with information from Reviews.io.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle product and merchant reviews?+
Yes. Both Reviews.io product and merchant reviews are supported.
Can the AI trigger Reviews.io review requests?+
Yes. After fulfillment, the AI can trigger a review request.
How fast is setup?+
Minutes after you connect Reviews.io.