AI Customer Support with ReferralCandy
ReferralCandy powers referral programs for thousands of e-commerce brands. Referrers regularly ask about pending rewards, the status of their referrals, or missing credit.
Minimal AI connects to ReferralCandy and resolves referral tickets in seconds.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What ReferralCandy does
ReferralCandy is a referral marketing platform for e-commerce offering referral programs with rewards (cash, store credit, or coupons), email notifications, and analytics. The ReferralCandy API exposes referrers, referrals, rewards, and payouts for integration with customer service systems.
Key ReferralCandy API capabilities Minimal AI uses
Minimal AI connects to the ReferralCandy API to read subscriber data, check campaign engagement, and update profiles or preferences in real time.
Referrers API
Read referrer profiles.
What the AI does: Looks up referrers and their referral status.
Referrals API
Read referral records.
What the AI does: Replies to questions about pending or completed referrals.
Rewards API
Read and issue rewards.
What the AI does: Issues missing rewards or resolves referral issues.
What the AI agent can read and write in ReferralCandy
The AI uses ReferralCandy to personalize replies, manage subscription preferences, and resolve marketing-related questions instantly.
Get information
- •Look up referrer
- •Check referral status
- •View rewards earned
Take actions
- •Issue or resolve rewards
- •Update referrer
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect ReferralCandy to Minimal AI
Connect ReferralCandy in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select ReferralCandy. Enter your API credentials.
Tell the AI Manager which subscriber actions the agent should handle.
Review and go live.
Real support scenarios the AI handles with ReferralCandy
Unsubscribe request
A customer asks to unsubscribe. The AI updates the ReferralCandy preferences and confirms.
Subscription preferences
A customer asks which lists they're on. The AI checks ReferralCandy and replies.
Campaign question
A customer asks about an email or SMS they received. The AI checks ReferralCandy for the campaign and explains.
Works with ReferralCandy and your helpdesk
Minimal AI connects to ReferralCandy for subscriber and campaign data and to your helpdesk for conversations. The AI can answer "why am I getting these emails?" or "unsubscribe me" instantly with the correct action behind it.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI unsubscribe contacts in ReferralCandy?+
Yes. The AI can opt customers out per channel or unsubscribe them entirely from ReferralCandy.
Does the AI update ReferralCandy attributes?+
Yes. The AI can update standard and custom attributes in ReferralCandy.
How hard is it to integrate ReferralCandy with Minimal AI?+
Enter your ReferralCandy API credentials and go live in minutes.