AI Customer Support with Payflex
Payflex is a leading South African BNPL provider (now part of the Zip group), offering Pay-in-4 instalments at checkout. Minimal AI connects to Payflex so the AI can handle payment, instalment, and refund questions automatically.
Minimal AI plugs into Payflex so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Payflex does
Payflex is a leading South African BNPL provider (now part of the Zip group), offering Pay-in-4 instalments at checkout. Minimal AI connects to Payflex so the AI can handle payment, instalment, and refund questions automatically.
Key Payflex API capabilities Minimal AI uses
Minimal AI connects to the Payflex API to access store, order, and customer data in real time.
Look up Payflex payment
Read a Payflex payment by ID.
What the AI does: A South African customer asks about their Payflex instalment, the AI reads the plan
Get payment status
Read the current status.
What the AI does: A refund is requested, the AI issues it via Payflex
Get instalment plan
Read the instalment schedule.
What the AI does: A South African customer asks about their Payflex instalment, the AI reads the plan
Get refund status
Read refund result.
What the AI does: A refund is requested, the AI issues it via Payflex
What the AI agent can read and write in Payflex
The AI accesses Payflex for store data and uses it to answer customer questions accurately.
Get information
- •Look up Payflex payment
- •Get payment status
- •Get instalment plan
- •Get refund status
Take actions
- •Issue refund
- •Cancel payment
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Payflex to Minimal AI
Connect Payflex in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Payflex. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Payflex
A South African customer asks about their Payflex instalment
A South African customer asks about their Payflex instalment, the AI reads the plan
A refund is requested
A refund is requested, the AI issues it via Payflex
Works with Payflex and your helpdesk
Minimal AI connects to Payflex for store data and your helpdesk for conversations. Every customer reply uses live data from Payflex.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Payflex Pay-in-4?+
Yes, all Payflex instalment plans.