AI Customer Support with PayFast
PayFast is the largest South African payment gateway, supporting cards, EFT, Snapscan, Zapper, and more. Minimal AI connects to PayFast so the AI can handle transaction lookup, refunds, and chargeback questions automatically.
Minimal AI plugs into PayFast so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What PayFast does
PayFast is the largest South African payment gateway, supporting cards, EFT, Snapscan, Zapper, and more. Minimal AI connects to PayFast so the AI can handle transaction lookup, refunds, and chargeback questions automatically.
Key PayFast API capabilities Minimal AI uses
Minimal AI connects to the PayFast API to access store, order, and customer data in real time.
Look up payment
Read a PayFast payment by reference.
What the AI does: A South African customer asks if their payment went through, the AI checks PayFast
Get payment status
Read the current status.
What the AI does: A subscription question comes in, the AI reads PayFast subscription status
Get payment method
Read which payment method was used.
What the AI does: A South African customer asks if their payment went through, the AI checks PayFast
Get refund status
Read refund result.
What the AI does: A subscription question comes in, the AI reads PayFast subscription status
Get subscription status
Read subscription status.
What the AI does: A South African customer asks if their payment went through, the AI checks PayFast
What the AI agent can read and write in PayFast
The AI accesses PayFast for store data and uses it to answer customer questions accurately.
Get information
- •Look up payment
- •Get payment status
- •Get payment method
- •Get refund status
- •Get subscription status
Take actions
- •Issue refund
- •Cancel subscription
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect PayFast to Minimal AI
Connect PayFast in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select PayFast. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with PayFast
A South African customer asks if their payment went through
A South African customer asks if their payment went through, the AI checks PayFast
A subscription question comes in
A subscription question comes in, the AI reads PayFast subscription status
Works with PayFast and your helpdesk
Minimal AI connects to PayFast for store data and your helpdesk for conversations. Every customer reply uses live data from PayFast.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover PayFast subscriptions?+
Yes, including recurring billing status.