AI Customer Support with Paddle
Paddle is a UK-based merchant-of-record subscription platform used by SaaS and digital product companies worldwide. Minimal AI connects to Paddle so the AI can manage subscriptions, refund payments, and explain tax-aware invoices automatically.
Minimal AI plugs into Paddle so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Paddle does
Paddle is a UK-based merchant-of-record subscription platform used by SaaS and digital product companies worldwide. Minimal AI connects to Paddle so the AI can manage subscriptions, refund payments, and explain tax-aware invoices automatically.
Key Paddle API capabilities Minimal AI uses
Minimal AI connects to the Paddle API to access subscription data, billing schedules, and customer records in real time.
Get subscription
Read a Paddle subscription with plan and status.
What the AI does: A customer asks about a Paddle charge, the AI explains the invoice with tax breakdown
Get transaction
Read Paddle transactions and tax breakdowns.
What the AI does: A customer wants a refund, the AI checks eligibility and refunds through Paddle
Get customer
Read Paddle customer profile and history.
What the AI does: A customer wants to cancel, the AI cancels the Paddle subscription
Get invoice
Read Paddle invoices including VAT and sales tax.
What the AI does: A customer asks about a Paddle charge, the AI explains the invoice with tax breakdown
Get plan
Read Paddle plan and pricing details.
What the AI does: A customer wants a refund, the AI checks eligibility and refunds through Paddle
What the AI agent can read and write in Paddle
The AI accesses Paddle for subscription and billing data, resolving customer questions about charges, plans, and cancellations.
Get information
- •Get subscription
- •Get transaction
- •Get customer
- •Get invoice
- •Get plan
Take actions
- •Pause subscription
- •Cancel subscription
- •Change plan
- •Issue refund
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Paddle to Minimal AI
Connect Paddle in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Paddle. Enter your API credentials.
Tell the AI Manager what subscription questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Paddle
A customer asks about a Paddle charge
A customer asks about a Paddle charge, the AI explains the invoice with tax breakdown
A customer wants a refund
A customer wants a refund, the AI checks eligibility and refunds through Paddle
A customer wants to cancel
A customer wants to cancel, the AI cancels the Paddle subscription
Works with Paddle and your helpdesk
Minimal AI connects to Paddle for subscription data and your helpdesk for conversations. Billing questions get answered with live data from Paddle.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI explain Paddle tax charges?+
Yes. The AI reads the invoice and explains VAT or sales tax breakdowns.
Can the AI issue Paddle refunds?+
Yes. With permissions you set, the AI can refund Paddle transactions.
How fast is setup?+
Minutes after you add Paddle API credentials.