AI Customer Support with Modivo
Modivo (formerly eobuwie.com.pl) is the largest Polish online fashion retailer with a marketplace model. Minimal AI connects to Modivo so the AI can handle order, shipment, and listing questions automatically.
Minimal AI plugs into Modivo so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Modivo does
Modivo (formerly eobuwie.com.pl) is the largest Polish online fashion retailer with a marketplace model. Minimal AI connects to Modivo so the AI can handle order, shipment, and listing questions automatically.
Key Modivo API capabilities Minimal AI uses
Minimal AI connects to the Modivo API to access order, listing, and seller data for marketplace support automation.
Look up Modivo order
Read an order by ID.
What the AI does: A customer asks about their Modivo order, the AI checks and replies
Get order status
Read the current status.
What the AI does: A size question comes in, the AI reads variant stock
Get listing info
Read listing details.
What the AI does: A customer asks about their Modivo order, the AI checks and replies
Get variant stock
Read variant-level stock.
What the AI does: A size question comes in, the AI reads variant stock
Get customer info
Read the customer attached.
What the AI does: A customer asks about their Modivo order, the AI checks and replies
What the AI agent can read and write in Modivo
The AI accesses Modivo for marketplace order and listing data, resolving customer questions about marketplace purchases.
Get information
- •Look up Modivo order
- •Get order status
- •Get listing info
- •Get variant stock
- •Get customer info
Take actions
- •Confirm shipment
- •Update price
- •Update stock
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Modivo to Minimal AI
Connect Modivo in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Modivo. Enter your API credentials.
Tell the AI Manager what marketplace questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Modivo
A customer asks about their Modivo order
A customer asks about their Modivo order, the AI checks and replies
A size question comes in
A size question comes in, the AI reads variant stock
Works with Modivo and your helpdesk
Minimal AI connects to Modivo for marketplace data and your helpdesk for conversations. Marketplace orders get the same quality AI support as direct orders.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle variant-level stock?+
Yes, including size and colour variants.