AI Customer Support with Maxio
Maxio is the SaaS subscription billing platform formed from Chargify and SaaSOptics. Minimal AI connects to Maxio so the AI can manage subscriptions, refund invoices, and answer billing and revenue-related questions automatically.
Minimal AI plugs into Maxio so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Maxio does
Maxio is the SaaS subscription billing platform formed from Chargify and SaaSOptics. Minimal AI connects to Maxio so the AI can manage subscriptions, refund invoices, and answer billing and revenue-related questions automatically.
Key Maxio API capabilities Minimal AI uses
Minimal AI connects to the Maxio API to access subscription data, billing schedules, and customer records in real time.
Get subscription
Read a Maxio subscription with plan and status.
What the AI does: A customer asks about a charge, the AI checks Maxio and explains the invoice
Get invoice
Read Maxio invoices and line items.
What the AI does: A customer wants to pause, the AI pauses the Maxio subscription
Get customer
Read Maxio customer profile and payment methods.
What the AI does: A refund is requested, the AI checks and refunds through Maxio
Get product
Read Maxio product and component details.
What the AI does: A customer asks about a charge, the AI checks Maxio and explains the invoice
Get transaction
Read Maxio transactions and payment history.
What the AI does: A customer wants to pause, the AI pauses the Maxio subscription
What the AI agent can read and write in Maxio
The AI accesses Maxio for subscription and billing data, resolving customer questions about charges, plans, and cancellations.
Get information
- •Get subscription
- •Get invoice
- •Get customer
- •Get product
- •Get transaction
Take actions
- •Pause subscription
- •Cancel subscription
- •Change plan
- •Issue refund
- •Update payment method
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Maxio to Minimal AI
Connect Maxio in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Maxio. Enter your API credentials.
Tell the AI Manager what subscription questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Maxio
A customer asks about a charge
A customer asks about a charge, the AI checks Maxio and explains the invoice
A customer wants to pause
A customer wants to pause, the AI pauses the Maxio subscription
A refund is requested
A refund is requested, the AI checks and refunds through Maxio
Works with Maxio and your helpdesk
Minimal AI connects to Maxio for subscription data and your helpdesk for conversations. Billing questions get answered with live data from Maxio.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI cancel Maxio subscriptions?+
Yes. With permissions you set, the AI can pause, cancel, or change plans.
Does the AI handle Maxio refunds?+
Yes. The AI can issue refunds on Maxio invoices.
How fast is setup?+
Minutes after you add Maxio API credentials.