Watch our AI Manager launch →

AI Customer Support with Loop Subscriptions

Loop Subscriptions is a top Shopify subscription app for D2C brands. Minimal AI connects to Loop so the AI can manage subscriptions, skip and swap deliveries, change plans, and resolve cancellation requests automatically.

Minimal AI plugs into Loop Subscriptions so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Loop Subscriptions does

Loop Subscriptions is a top Shopify subscription app for D2C brands. Minimal AI connects to Loop so the AI can manage subscriptions, skip and swap deliveries, change plans, and resolve cancellation requests automatically.

Key Loop Subscriptions API capabilities Minimal AI uses

Minimal AI connects to the Loop Subscriptions API to access subscription data, billing schedules, and customer records in real time.

Get subscription

Read a Loop subscription with plan, items, and frequency.

What the AI does: A customer asks to skip the next box, the AI skips the upcoming Loop order

Get upcoming order

Read upcoming Loop orders and renewal dates.

What the AI does: A customer wants to swap a product, the AI updates the Loop subscription

Get customer

Read Loop customer profile and history.

What the AI does: A customer wants to cancel, the AI cancels the Loop subscription per your retention rules

Get product

Read Loop product details.

What the AI does: A customer asks to skip the next box, the AI skips the upcoming Loop order

What the AI agent can read and write in Loop Subscriptions

The AI accesses Loop Subscriptions for subscription and billing data, resolving customer questions about charges, plans, and cancellations.

Get information

  • Get subscription
  • Get upcoming order
  • Get customer
  • Get product

Take actions

  • Skip next order
  • Swap product
  • Pause subscription
  • Cancel subscription
  • Change frequency

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Loop Subscriptions to Minimal AI

Connect Loop Subscriptions in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Loop Subscriptions. Enter your API credentials.

2

Tell the AI Manager what subscription questions the agent should handle.

3

Review and go live.

Real support scenarios the AI handles with Loop Subscriptions

A customer asks to skip the next box

A customer asks to skip the next box, the AI skips the upcoming Loop order

A customer wants to swap a product

A customer wants to swap a product, the AI updates the Loop subscription

A customer wants to cancel

A customer wants to cancel, the AI cancels the Loop subscription per your retention rules

Works with Loop Subscriptions and your helpdesk

Minimal AI connects to Loop Subscriptions for subscription data and your helpdesk for conversations. Billing questions get answered with live data from Loop Subscriptions.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI handle Loop skips and swaps?+

Yes. The AI can skip upcoming orders or swap products inside the Loop subscription.

Can the AI cancel Loop subscriptions per retention rules?+

Yes. The AI follows your retention flow before cancelling.

How fast is setup?+

Minutes after you connect Loop.

The next generation of AI E-commerce support is here

Automate up to 90% of tickets
Easy to use with the AI Manager
No engineers or long setup required