AI Customer Support with Litium
Litium is a Swedish digital commerce platform widely used by Nordic B2B and B2C brands. Minimal AI connects to Litium so the AI can read orders, products, and customer data, and update them during a conversation.
Minimal AI plugs into Litium so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Litium does
Litium is a Swedish digital commerce platform widely used by Nordic B2B and B2C brands. Minimal AI connects to Litium so the AI can read orders, products, and customer data, and update them during a conversation.
Key Litium API capabilities Minimal AI uses
Minimal AI connects to the Litium API to access store, order, and customer data in real time.
Look up order
Read a Litium order by ID or reference.
What the AI does: A customer asks about their Litium order, the AI checks and replies
Get order status
Read the current status.
What the AI does: A product question comes in, the AI reads Litium product info
Look up product
Read a Litium product.
What the AI does: A B2B customer asks about pricing, the AI reads their Litium price list
Look up customer
Read a Litium customer by email or ID.
What the AI does: A customer asks about their Litium order, the AI checks and replies
Get B2B price list
Read B2B price list and contract pricing.
What the AI does: A product question comes in, the AI reads Litium product info
What the AI agent can read and write in Litium
The AI accesses Litium for store data and uses it to answer customer questions accurately.
Get information
- •Look up order
- •Get order status
- •Look up product
- •Look up customer
- •Get B2B price list
Take actions
- •Update order
- •Update customer
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Litium to Minimal AI
Connect Litium in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Litium. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Litium
A customer asks about their Litium order
A customer asks about their Litium order, the AI checks and replies
A product question comes in
A product question comes in, the AI reads Litium product info
A B2B customer asks about pricing
A B2B customer asks about pricing, the AI reads their Litium price list
Works with Litium and your helpdesk
Minimal AI connects to Litium for store data and your helpdesk for conversations. Every customer reply uses live data from Litium.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle B2B price lists?+
Yes, the AI reads Litium B2B price lists and contract pricing.