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AI Customer Support with Lipscore

Lipscore is a Norwegian reviews platform widely used by Nordic and European retailers. Minimal AI connects to Lipscore so the AI can read service and product reviews and respond to customers in context.

Minimal AI plugs into Lipscore so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Lipscore does

Lipscore is a Norwegian reviews platform widely used by Nordic and European retailers. Minimal AI connects to Lipscore so the AI can read service and product reviews and respond to customers in context.

Key Lipscore API capabilities Minimal AI uses

Minimal AI connects to the Lipscore API to access data that enriches customer support responses.

Look up review

Read a Lipscore review by ID.

What the AI does: A customer leaves a Lipscore review, the AI reads it and includes context in its reply

Get product reviews

Read all reviews for a product.

What the AI does: A negative review needs a response, the AI drafts and posts a reply

Get service reviews

Read service-level reviews.

What the AI does: A product gets bad reviews, the AI uses that context when answering related questions

Get rating

Read aggregate rating per product or service.

What the AI does: A customer leaves a Lipscore review, the AI reads it and includes context in its reply

Get reviewer info

Read reviewer email and order reference.

What the AI does: A negative review needs a response, the AI drafts and posts a reply

What the AI agent can read and write in Lipscore

The AI accesses Lipscore to pull relevant data into customer support responses, making every answer more informed and accurate.

Get information

  • Look up review
  • Get product reviews
  • Get service reviews
  • Get rating
  • Get reviewer info

Take actions

  • Post reply

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Lipscore to Minimal AI

Connect Lipscore in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Lipscore. Enter your API credentials.

2

Tell the AI Manager how the agent should use Lipscore data in support responses.

3

Review and go live.

Real support scenarios the AI handles with Lipscore

A customer leaves a Lipscore review

A customer leaves a Lipscore review, the AI reads it and includes context in its reply

A negative review needs a response

A negative review needs a response, the AI drafts and posts a reply

A product gets bad reviews

A product gets bad reviews, the AI uses that context when answering related questions

Works with Lipscore and your helpdesk

Minimal AI connects to Lipscore for data and your helpdesk for conversations. The AI enriches every support response with information from Lipscore.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI post Lipscore review replies?+

Yes, the AI drafts and posts replies, optionally with human review.

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