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AI Customer Support with Lengow

Lengow is a French e-commerce automation platform that distributes product feeds to 1,800+ marketplaces, comparison sites, and ad channels. Minimal AI connects to Lengow so the AI can read listing status, errors, and channel performance automatically.

Minimal AI plugs into Lengow so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Lengow does

Lengow is a French e-commerce automation platform that distributes product feeds to 1,800+ marketplaces, comparison sites, and ad channels. Minimal AI connects to Lengow so the AI can read listing status, errors, and channel performance automatically.

Key Lengow API capabilities Minimal AI uses

Minimal AI connects to the Lengow API to access data that enriches customer support responses.

Get listing status

Read listing status per channel.

What the AI does: A merchant asks why a product isn't listed on a marketplace, the AI reads the Lengow rejection reason

Get listing errors

Read listing errors and rejection reasons.

What the AI does: A customer asks about an order, the AI checks Lengow and replies

Look up order

Read a Lengow order.

What the AI does: A merchant asks why a product isn't listed on a marketplace, the AI reads the Lengow rejection reason

Get channel performance

Read channel-level performance metrics.

What the AI does: A customer asks about an order, the AI checks Lengow and replies

Get product info

Read product feed data.

What the AI does: A merchant asks why a product isn't listed on a marketplace, the AI reads the Lengow rejection reason

What the AI agent can read and write in Lengow

The AI accesses Lengow to pull relevant data into customer support responses, making every answer more informed and accurate.

Get information

  • Get listing status
  • Get listing errors
  • Look up order
  • Get channel performance
  • Get product info

Take actions

  • Update listing
  • Resubmit listing

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Lengow to Minimal AI

Connect Lengow in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Lengow. Enter your API credentials.

2

Tell the AI Manager how the agent should use Lengow data in support responses.

3

Review and go live.

Real support scenarios the AI handles with Lengow

A merchant asks why a product isn't listed on a marketplace

A merchant asks why a product isn't listed on a marketplace, the AI reads the Lengow rejection reason

A customer asks about an order

A customer asks about an order, the AI checks Lengow and replies

Works with Lengow and your helpdesk

Minimal AI connects to Lengow for data and your helpdesk for conversations. The AI enriches every support response with information from Lengow.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI explain listing rejections?+

Yes, the AI reads Lengow rejection reasons and explains them in plain language.

The next generation of AI E-commerce support is here

Automate up to 90% of tickets
Easy to use with the AI Manager
No engineers or long setup required