AI Customer Support with Heureka
Heureka is the leading shopping comparison and marketplace in Czechia and Slovakia. Minimal AI connects to Heureka so the AI can handle order, listing, and review questions for sellers.
Minimal AI plugs into Heureka so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Heureka does
Heureka is the leading shopping comparison and marketplace in Czechia and Slovakia. Minimal AI connects to Heureka so the AI can handle order, listing, and review questions for sellers.
Key Heureka API capabilities Minimal AI uses
Minimal AI connects to the Heureka API to access order, listing, and seller data for marketplace support automation.
Look up Heureka order
Read a Heureka order by ID.
What the AI does: A Heureka customer asks about their order, the AI checks and replies
Get order status
Read the current status.
What the AI does: A negative review needs a response, the AI drafts and posts it
Get listing info
Read listing details.
What the AI does: A Heureka customer asks about their order, the AI checks and replies
Get reviews
Read Ověřeno zákazníky reviews.
What the AI does: A negative review needs a response, the AI drafts and posts it
Get rating
Read aggregate rating.
What the AI does: A Heureka customer asks about their order, the AI checks and replies
What the AI agent can read and write in Heureka
The AI accesses Heureka for marketplace order and listing data, resolving customer questions about marketplace purchases.
Get information
- •Look up Heureka order
- •Get order status
- •Get listing info
- •Get reviews
- •Get rating
Take actions
- •Confirm shipment
- •Post review reply
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Heureka to Minimal AI
Connect Heureka in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Heureka. Enter your API credentials.
Tell the AI Manager what marketplace questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Heureka
A Heureka customer asks about their order
A Heureka customer asks about their order, the AI checks and replies
A negative review needs a response
A negative review needs a response, the AI drafts and posts it
Works with Heureka and your helpdesk
Minimal AI connects to Heureka for marketplace data and your helpdesk for conversations. Marketplace orders get the same quality AI support as direct orders.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle Ověřeno zákazníky reviews?+
Yes, the AI can read and reply to verified-buyer reviews.