AI Customer Support with GoCardless
GoCardless is a UK-based bank-to-bank payment platform widely used for direct debit subscription billing across Europe. Minimal AI connects to GoCardless so the AI can manage mandates, look up payments, and issue refunds automatically.
Minimal AI plugs into GoCardless so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What GoCardless does
GoCardless is a UK-based bank-to-bank payment platform widely used for direct debit subscription billing across Europe. Minimal AI connects to GoCardless so the AI can manage mandates, look up payments, and issue refunds automatically.
Key GoCardless API capabilities Minimal AI uses
Minimal AI connects to the GoCardless API to access subscription data, billing schedules, and customer records in real time.
Get mandate
Read a GoCardless mandate and its status.
What the AI does: A customer asks about a direct debit, the AI explains the GoCardless payment
Get payment
Read GoCardless payments and statuses.
What the AI does: A customer wants to cancel their direct debit, the AI cancels the mandate
Get customer
Read a GoCardless customer profile.
What the AI does: A direct debit failed, the AI explains why and helps recover the payment
Get subscription
Read GoCardless subscriptions tied to a mandate.
What the AI does: A customer asks about a direct debit, the AI explains the GoCardless payment
What the AI agent can read and write in GoCardless
The AI accesses GoCardless for subscription and billing data, resolving customer questions about charges, plans, and cancellations.
Get information
- •Get mandate
- •Get payment
- •Get customer
- •Get subscription
Take actions
- •Cancel mandate
- •Issue refund
- •Retry payment
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect GoCardless to Minimal AI
Connect GoCardless in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select GoCardless. Enter your API credentials.
Tell the AI Manager what subscription questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with GoCardless
A customer asks about a direct debit
A customer asks about a direct debit, the AI explains the GoCardless payment
A customer wants to cancel their direct debit
A customer wants to cancel their direct debit, the AI cancels the mandate
A direct debit failed
A direct debit failed, the AI explains why and helps recover the payment
Works with GoCardless and your helpdesk
Minimal AI connects to GoCardless for subscription data and your helpdesk for conversations. Billing questions get answered with live data from GoCardless.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI cancel GoCardless mandates?+
Yes. The AI can cancel mandates per the rules you set.
Can the AI handle failed direct debits?+
Yes. The AI explains the failure reason and helps the customer recover.
How fast is setup?+
Minutes after you add GoCardless API credentials.