AI Customer Support with Generix WMS
Generix is a major French supply-chain platform and WMS used by retail and logistics operators across Europe. Minimal AI connects to Generix WMS so the AI can read orders, inventory, and shipments and answer fulfillment questions automatically.
Minimal AI plugs into Generix WMS so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Generix WMS does
Generix is a major French supply-chain platform and WMS used by retail and logistics operators across Europe. Minimal AI connects to Generix WMS so the AI can read orders, inventory, and shipments and answer fulfillment questions automatically.
Key Generix WMS API capabilities Minimal AI uses
Minimal AI connects to the Generix WMS API to access warehouse, fulfillment, and inventory data in real time.
Get order
Read a Generix order with items and shipments.
What the AI does: A customer asks where their order is, the AI checks Generix and replies
Get inventory
Read Generix inventory per SKU, warehouse, and location.
What the AI does: A logistics partner needs stock visibility, the AI uses Generix
Get shipment
Read Generix shipment data and tracking.
What the AI does: A return arrives at the warehouse, the AI confirms receipt
Get return
Read Generix return shipment status.
What the AI does: A customer asks where their order is, the AI checks Generix and replies
What the AI agent can read and write in Generix WMS
The AI accesses Generix WMS for warehouse and fulfillment data, then uses it to answer customer questions about their orders.
Get information
- •Get order
- •Get inventory
- •Get shipment
- •Get return
Take actions
- •Update order status
- •Add order note
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Generix WMS to Minimal AI
Connect Generix WMS in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Generix WMS. Enter your API credentials.
Tell the AI Manager what fulfillment questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Generix WMS
A customer asks where their order is
A customer asks where their order is, the AI checks Generix and replies
A logistics partner needs stock visibility
A logistics partner needs stock visibility, the AI uses Generix
A return arrives at the warehouse
A return arrives at the warehouse, the AI confirms receipt
Works with Generix WMS and your helpdesk
Minimal AI connects to Generix WMS for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through Generix WMS to answer customer questions.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI work for French logistics on Generix?+
Yes. Generix is supported across French and European logistics.
Can the AI check returns in Generix?+
Yes. The AI reads return shipments and warehouse receipts.
How long does setup take?+
Minutes after you connect the Generix API.