AI Customer Support with Flexport
Flexport is a US-based freight forwarder and supply chain platform that also operates the former Deliverr last-mile fulfillment network. Minimal AI connects to Flexport so the AI can read freight, fulfillment, and last-mile shipment status across the network.
Minimal AI plugs into Flexport so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Flexport does
Flexport is a US-based freight forwarder and supply chain platform that also operates the former Deliverr last-mile fulfillment network. Minimal AI connects to Flexport so the AI can read freight, fulfillment, and last-mile shipment status across the network.
Key Flexport API capabilities Minimal AI uses
Minimal AI connects to the Flexport API to access warehouse, fulfillment, and inventory data in real time.
Look up shipment
Read a Flexport shipment by ID.
What the AI does: A B2B customer asks about an inbound freight container, the AI reads Flexport and replies
Get freight status
Read ocean/air freight status.
What the AI does: A consumer asks where their last-mile order is, the AI checks Flexport fulfillment status
Get fulfillment status
Read last-mile fulfillment status.
What the AI does: A B2B customer asks about an inbound freight container, the AI reads Flexport and replies
Get inventory
Read inventory across the network.
What the AI does: A consumer asks where their last-mile order is, the AI checks Flexport fulfillment status
Get expected delivery date
Read the estimated delivery date.
What the AI does: A B2B customer asks about an inbound freight container, the AI reads Flexport and replies
What the AI agent can read and write in Flexport
The AI accesses Flexport for warehouse and fulfillment data, then uses it to answer customer questions about their orders.
Get information
- •Look up shipment
- •Get freight status
- •Get fulfillment status
- •Get inventory
- •Get expected delivery date
Take actions
- •Update fulfillment priority
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Flexport to Minimal AI
Connect Flexport in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Flexport. Enter your API credentials.
Tell the AI Manager what fulfillment questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Flexport
A B2B customer asks about an inbound freight container
A B2B customer asks about an inbound freight container, the AI reads Flexport and replies
A consumer asks where their last-mile order is
A consumer asks where their last-mile order is, the AI checks Flexport fulfillment status
Works with Flexport and your helpdesk
Minimal AI connects to Flexport for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through Flexport to answer customer questions.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle former Deliverr orders?+
Yes, the integration covers Flexport last-mile (formerly Deliverr) fulfillment.