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AI Customer Support with Faire

Faire is the largest US wholesale marketplace, connecting independent retailers with brands across the US, Canada, UK, and EU. Minimal AI connects to Faire so the AI can handle wholesale order, shipment, and retailer questions automatically.

Minimal AI plugs into Faire so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Faire does

Faire is the largest US wholesale marketplace, connecting independent retailers with brands across the US, Canada, UK, and EU. Minimal AI connects to Faire so the AI can handle wholesale order, shipment, and retailer questions automatically.

Key Faire API capabilities Minimal AI uses

Minimal AI connects to the Faire API to access order, listing, and seller data for marketplace support automation.

Look up Faire order

Read a Faire wholesale order by ID.

What the AI does: A retailer asks about their wholesale order, the AI checks Faire and replies

Get order status

Read the current status.

What the AI does: A shipment is dispatched, the AI confirms it in Faire

Get retailer info

Read the retailer attached.

What the AI does: A retailer messages with a question, the AI reads context and replies

Get retailer message

Read messages with the retailer.

What the AI does: A retailer asks about their wholesale order, the AI checks Faire and replies

Get reorder status

Read reorder status.

What the AI does: A shipment is dispatched, the AI confirms it in Faire

What the AI agent can read and write in Faire

The AI accesses Faire for marketplace order and listing data, resolving customer questions about marketplace purchases.

Get information

  • Look up Faire order
  • Get order status
  • Get retailer info
  • Get retailer message
  • Get reorder status

Take actions

  • Confirm shipment
  • Reply to retailer message
  • Update product

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Faire to Minimal AI

Connect Faire in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Faire. Enter your API credentials.

2

Tell the AI Manager what marketplace questions the agent should handle.

3

Review and go live.

Real support scenarios the AI handles with Faire

A retailer asks about their wholesale order

A retailer asks about their wholesale order, the AI checks Faire and replies

A shipment is dispatched

A shipment is dispatched, the AI confirms it in Faire

A retailer messages with a question

A retailer messages with a question, the AI reads context and replies

Works with Faire and your helpdesk

Minimal AI connects to Faire for marketplace data and your helpdesk for conversations. Marketplace orders get the same quality AI support as direct orders.

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View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI handle Faire reorders?+

Yes, the AI reads reorder requests and helps fulfill them.

The next generation of AI E-commerce support is here

Automate up to 90% of tickets
Easy to use with the AI Manager
No engineers or long setup required