AI Customer Support with ePrice
ePrice is one of the largest Italian online marketplaces, focused on electronics, appliances, and tech, with a click-and-collect Pick&Pay network. Minimal AI connects to ePrice so the AI can handle order, shipment, and listing questions.
Minimal AI plugs into ePrice so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What ePrice does
ePrice is one of the largest Italian online marketplaces, focused on electronics, appliances, and tech, with a click-and-collect Pick&Pay network. Minimal AI connects to ePrice so the AI can handle order, shipment, and listing questions.
Key ePrice API capabilities Minimal AI uses
Minimal AI connects to the ePrice API to access order, listing, and seller data for marketplace support automation.
Look up ePrice order
Read an order by ID.
What the AI does: An ePrice customer asks about their order, the AI checks and replies
Get order status
Read the current status.
What the AI does: A pickup at a Pick&Pay location is needed, the AI sends the address
Get Pick&Pay details
Read pickup point address and deadline.
What the AI does: An ePrice customer asks about their order, the AI checks and replies
Get listing info
Read listing details.
What the AI does: A pickup at a Pick&Pay location is needed, the AI sends the address
Get customer info
Read the customer attached.
What the AI does: An ePrice customer asks about their order, the AI checks and replies
What the AI agent can read and write in ePrice
The AI accesses ePrice for marketplace order and listing data, resolving customer questions about marketplace purchases.
Get information
- •Look up ePrice order
- •Get order status
- •Get Pick&Pay details
- •Get listing info
- •Get customer info
Take actions
- •Confirm shipment
- •Update price
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect ePrice to Minimal AI
Connect ePrice in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select ePrice. Enter your API credentials.
Tell the AI Manager what marketplace questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with ePrice
An ePrice customer asks about their order
An ePrice customer asks about their order, the AI checks and replies
A pickup at a Pick&Pay location is needed
A pickup at a Pick&Pay location is needed, the AI sends the address
Works with ePrice and your helpdesk
Minimal AI connects to ePrice for marketplace data and your helpdesk for conversations. Marketplace orders get the same quality AI support as direct orders.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Pick&Pay pickups?+
Yes, including address and pickup deadline.