AI Customer Support with Corso
Corso provides shipping protection and returns for Shopify brands. When a parcel is lost, stolen, or damaged, customers file a claim through Corso. When they want to return an item, Corso Returns handles it. Both create high-volume tickets that follow predictable patterns.
Minimal AI connects to Corso and resolves both claim and return tickets automatically. The AI checks claim status, files new claims, creates returns, and generates labels.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Corso does
Corso is a shipping protection and returns management platform for Shopify brands. It offers carbon-neutral shipping protection that lets customers self-serve claims for lost, stolen, or damaged packages, and Corso Returns provides return label generation, exchange handling, and store credit. The Corso API exposes claims, returns, labels, and exchanges for integration with helpdesk and AI tools.
Key Corso API capabilities Minimal AI uses
Minimal AI connects to the Corso API to check return eligibility, create return labels, and track return status in real time.
Claims API
File and read shipping protection claims.
What the AI does: Files claims for lost or damaged shipments and replies with the claim status.
Returns API
Create returns through Corso Returns.
What the AI does: Creates returns and generates labels for customers.
Exchanges API
Initiate exchanges via Corso Returns.
What the AI does: Offers exchanges instead of refunds when applicable.
What the AI agent can read and write in Corso
The AI accesses Corso to handle the entire return lifecycle, from eligibility check to label creation to status tracking.
Get information
- •Check claim status
- •View claim history
- •Check return status
Take actions
- •File protection claim
- •Create return
- •Generate return label
- •Initiate exchange
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Corso to Minimal AI
Connect Corso in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Corso. Enter your API credentials.
Tell the AI Manager how the agent should handle return requests.
Review and go live. The AI starts processing return inquiries immediately.
Real support scenarios the AI handles with Corso
Lost package claim
A customer says their package never arrived. The AI files a Corso protection claim and replies with the claim ID.
Damaged item return
A customer reports a damaged item. The AI files the claim and creates the return through Corso.
Works with Corso and your helpdesk
Minimal AI connects to Corso for returns data and your helpdesk for conversations. When a customer asks about a return, the AI checks Corso and replies through your helpdesk.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI file Corso protection claims?+
Yes. The AI files claims for lost, stolen, or damaged packages via Corso.
How hard is it to integrate Corso with Minimal AI?+
Enter your Corso API credentials and go live in minutes.