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AI Customer Support with Centra

Centra is a Swedish headless commerce platform built for fashion and lifestyle brands. Minimal AI connects to Centra so the AI can read orders, products, stock, and customer data automatically.

Minimal AI plugs into Centra so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Centra does

Centra is a Swedish headless commerce platform built for fashion and lifestyle brands. Minimal AI connects to Centra so the AI can read orders, products, stock, and customer data automatically.

Key Centra API capabilities Minimal AI uses

Minimal AI connects to the Centra API to access store, order, and customer data in real time.

Look up order

Read a Centra order by ID.

What the AI does: A fashion customer asks about size availability, the AI reads Centra variant stock

Get order status

Read the current status.

What the AI does: A customer asks about their order, the AI checks Centra and replies

Look up product

Read a Centra product and variants.

What the AI does: An exchange is requested, the AI reads available variants and suggests one

Get variant stock

Read live stock per variant.

What the AI does: A fashion customer asks about size availability, the AI reads Centra variant stock

Look up customer

Read a Centra customer.

What the AI does: A customer asks about their order, the AI checks Centra and replies

What the AI agent can read and write in Centra

The AI accesses Centra for store data and uses it to answer customer questions accurately.

Get information

  • Look up order
  • Get order status
  • Look up product
  • Get variant stock
  • Look up customer

Take actions

  • Update order
  • Update customer

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Centra to Minimal AI

Connect Centra in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Centra. Enter your API credentials.

2

Tell the AI Manager what the agent should handle.

3

Review and go live.

Real support scenarios the AI handles with Centra

A fashion customer asks about size availability

A fashion customer asks about size availability, the AI reads Centra variant stock

A customer asks about their order

A customer asks about their order, the AI checks Centra and replies

An exchange is requested

An exchange is requested, the AI reads available variants and suggests one

Works with Centra and your helpdesk

Minimal AI connects to Centra for store data and your helpdesk for conversations. Every customer reply uses live data from Centra.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI handle variant stock?+

Yes. The AI reads variant-level stock for accurate size and colour answers.

The next generation of AI E-commerce support is here

Automate up to 90% of tickets
Easy to use with the AI Manager
No engineers or long setup required