AI Customer Support with Cdiscount
Cdiscount is one of the largest French general marketplaces. Minimal AI connects to the Cdiscount Marketplace API so the AI can handle orders, returns, claims, and buyer messages on Cdiscount automatically.
Minimal AI plugs into Cdiscount so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Cdiscount does
Cdiscount is one of the largest French general marketplaces. Minimal AI connects to the Cdiscount Marketplace API so the AI can handle orders, returns, claims, and buyer messages on Cdiscount automatically.
Key Cdiscount API capabilities Minimal AI uses
Minimal AI connects to the Cdiscount API to access order, listing, and seller data for marketplace support automation.
Get order
Read a Cdiscount order with items and customer info.
What the AI does: A French customer asks about a Cdiscount order, the AI replies with shipping status
Get shipment
Read shipment status and tracking.
What the AI does: A claim is opened, the AI reads it and triggers the right resolution
Get claim
Read SAV claims on Cdiscount.
What the AI does: A return is requested, the AI confirms and refunds
Get return
Read return requests on Cdiscount.
What the AI does: A French customer asks about a Cdiscount order, the AI replies with shipping status
Get buyer message
Read Cdiscount buyer messages.
What the AI does: A claim is opened, the AI reads it and triggers the right resolution
What the AI agent can read and write in Cdiscount
The AI accesses Cdiscount for marketplace order and listing data, resolving customer questions about marketplace purchases.
Get information
- •Get order
- •Get shipment
- •Get claim
- •Get return
- •Get buyer message
Take actions
- •Confirm return
- •Issue refund
- •Reply to claim
- •Reply to buyer message
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Cdiscount to Minimal AI
Connect Cdiscount in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Cdiscount. Enter your API credentials.
Tell the AI Manager what marketplace questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Cdiscount
A French customer asks about a Cdiscount order
A French customer asks about a Cdiscount order, the AI replies with shipping status
A claim is opened
A claim is opened, the AI reads it and triggers the right resolution
A return is requested
A return is requested, the AI confirms and refunds
Works with Cdiscount and your helpdesk
Minimal AI connects to Cdiscount for marketplace data and your helpdesk for conversations. Marketplace orders get the same quality AI support as direct orders.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI handle Cdiscount SAV claims?+
Yes. The AI reads claims and triggers the right resolution per your policy.
Can the AI issue refunds on Cdiscount?+
Yes. With permissions you set, the AI can issue refunds.
How long does setup take?+
Minutes after you add Cdiscount API credentials.