AI Customer Support with Bubblehouse
Bubblehouse is a highly customizable loyalty platform with points, tiers, achievements, referrals, and offer redemption — used by D2C brands across Shopify, BigCommerce, and headless storefronts. Minimal AI connects to Bubblehouse so the AI can read a customer's points, tier status, achievements, and referrals, redeem offers, and answer loyalty questions in seconds.
Minimal AI plugs into Bubblehouse so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Bubblehouse does
Bubblehouse is a highly customizable loyalty platform with points, tiers, achievements, referrals, and offer redemption — used by D2C brands across Shopify, BigCommerce, and headless storefronts. Minimal AI connects to Bubblehouse so the AI can read a customer's points, tier status, achievements, and referrals, redeem offers, and answer loyalty questions in seconds.
Key Bubblehouse API capabilities Minimal AI uses
Minimal AI connects to the Bubblehouse API to access data that enriches customer support responses.
Get customer balance
Read a customer's Bubblehouse point balance, tier, and achievements (RCustomerBalance3).
What the AI does: A customer asks how many points they have, the AI reads Bubblehouse and replies with their balance and next-tier progress
Get customer details
Read full Bubblehouse customer details (RCustomerDetails1).
What the AI does: A customer wants to redeem a reward, the AI lists available offers and redeems the right one
Get customer history
Read the customer's loyalty event history (RCustomerHistory2).
What the AI does: A customer asks about their referral, the AI reads referral stats and shares their unique link
Get customer referrals
Read referral stats and links (RCustomerReferrals2).
What the AI does: A support edge case needs a manual point adjustment, the AI uses the Loyalty Admin API to apply it (when allowed)
List available offers
List offers the customer can redeem (RListOffers1).
What the AI does: A customer asks how many points they have, the AI reads Bubblehouse and replies with their balance and next-tier progress
What the AI agent can read and write in Bubblehouse
The AI accesses Bubblehouse to pull relevant data into customer support responses, making every answer more informed and accurate.
Get information
- •Get customer balance
- •Get customer details
- •Get customer history
- •Get customer referrals
- •List available offers
- •Estimate accrual
- •Get order details
- •Get loyalty status
Take actions
- •Redeem offer
- •Redeem points
- •Unredeem
- •Refer a friend
- •Update customer details
- •Upload receipt
- •Adjust customer state (admin)
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Bubblehouse to Minimal AI
Connect Bubblehouse in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Bubblehouse. Enter your API credentials.
Tell the AI Manager how the agent should use Bubblehouse data in support responses.
Review and go live.
Real support scenarios the AI handles with Bubblehouse
A customer asks how many points they have
A customer asks how many points they have, the AI reads Bubblehouse and replies with their balance and next-tier progress
A customer wants to redeem a reward
A customer wants to redeem a reward, the AI lists available offers and redeems the right one
A customer asks about their referral
A customer asks about their referral, the AI reads referral stats and shares their unique link
A support edge case needs a manual point adjustment
A support edge case needs a manual point adjustment, the AI uses the Loyalty Admin API to apply it (when allowed)
Works with Bubblehouse and your helpdesk
Minimal AI connects to Bubblehouse for data and your helpdesk for conversations. The AI enriches every support response with information from Bubblehouse.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI redeem Bubblehouse offers and points?+
Yes, the AI calls WRedeemOffer and WRedeemPoints on the customer's behalf when permissions allow.
Does the AI cover Bubblehouse referrals?+
Yes, the AI reads referral stats, shares the customer's unique referral link, and triggers a referral via WRefer.
Can the AI handle manual point adjustments?+
Yes, with admin permissions the AI can call the Loyalty Admin API (WAdjustCustomerState) to apply a manual adjustment for support edge cases.