AI Customer Support with Awtomic
Awtomic is a Shopify subscription app known for bundle and build-a-box subscriptions. Minimal AI connects to Awtomic so the AI can manage subscriptions, swap items in bundles, and resolve recurring order questions automatically.
Minimal AI plugs into Awtomic so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Awtomic does
Awtomic is a Shopify subscription app known for bundle and build-a-box subscriptions. Minimal AI connects to Awtomic so the AI can manage subscriptions, swap items in bundles, and resolve recurring order questions automatically.
Key Awtomic API capabilities Minimal AI uses
Minimal AI connects to the Awtomic API to access subscription data, billing schedules, and customer records in real time.
Get subscription
Read an Awtomic subscription with bundle items and frequency.
What the AI does: A customer wants to swap an item in their bundle, the AI updates the Awtomic subscription
Get upcoming order
Read upcoming Awtomic orders and renewal dates.
What the AI does: A customer asks to skip the next order, the AI skips it in Awtomic
Get bundle
Read Awtomic bundle and build-a-box configuration.
What the AI does: A customer wants to cancel, the AI cancels the Awtomic subscription per your rules
Get customer
Read Awtomic customer profile and history.
What the AI does: A customer wants to swap an item in their bundle, the AI updates the Awtomic subscription
What the AI agent can read and write in Awtomic
The AI accesses Awtomic for subscription and billing data, resolving customer questions about charges, plans, and cancellations.
Get information
- •Get subscription
- •Get upcoming order
- •Get bundle
- •Get customer
Take actions
- •Skip next order
- •Swap bundle item
- •Pause subscription
- •Cancel subscription
- •Change frequency
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Awtomic to Minimal AI
Connect Awtomic in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Awtomic. Enter your API credentials.
Tell the AI Manager what subscription questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Awtomic
A customer wants to swap an item in their bundle
A customer wants to swap an item in their bundle, the AI updates the Awtomic subscription
A customer asks to skip the next order
A customer asks to skip the next order, the AI skips it in Awtomic
A customer wants to cancel
A customer wants to cancel, the AI cancels the Awtomic subscription per your rules
Works with Awtomic and your helpdesk
Minimal AI connects to Awtomic for subscription data and your helpdesk for conversations. Billing questions get answered with live data from Awtomic.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI swap items in Awtomic bundles?+
Yes. The AI updates bundle items per the customer's request.
Can the AI cancel Awtomic subscriptions?+
Yes. With permissions you set, the AI can cancel or offer retention.
How fast is setup?+
Minutes after you connect Awtomic.