AI Customer Support with Active Ants
Active Ants is a tech-driven e-commerce fulfillment provider in the Netherlands. Using robotics and automation, Active Ants handles warehousing, pick-and-pack, shipping, and returns for online stores. When customers have order questions, the data is in Active Ants.
Minimal AI connects to Active Ants and checks order fulfillment status, inventory levels, and shipping details. The AI resolves customer questions about their orders using live warehouse data.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Active Ants does
Active Ants is a Dutch e-commerce fulfillment provider using robotic warehouse automation. It handles order storage, pick-and-pack, shipping through multiple carriers, and returns processing. Active Ants uses automated systems for efficient order handling and connects with major e-commerce platforms. The API provides access to order status, inventory, shipments, and returns.
Key Active Ants API capabilities Minimal AI uses
Minimal AI connects to the Active Ants API to access warehouse, fulfillment, and inventory data in real time.
Orders API
Access order status and fulfillment progress.
What the AI does: Checks order status from receipt through fulfillment and shipping.
Inventory API
Check stock levels in the warehouse.
What the AI does: Tells customers whether products are available for immediate fulfillment.
Shipments API
Access shipment details and tracking.
What the AI does: Provides tracking numbers and carrier information for shipped orders.
What the AI agent can read and write in Active Ants
The AI accesses Active Ants for warehouse and fulfillment data, then uses it to answer customer questions about their orders.
Get information
- •Check order fulfillment status
- •View inventory levels
- •Access shipment tracking
- •Check return processing status
- •View expected ship dates
Take actions
- •Update order priorities
- •Add order notes
- •Flag items for inspection
How to connect Active Ants to Minimal AI
Connect Active Ants in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Active Ants. Enter your API credentials.
Tell the AI Manager what fulfillment questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Active Ants
Order fulfillment status
A customer asks about their order. The AI checks Active Ants for the fulfillment stage and responds with when it will ship.
Stock availability
A customer asks if a product is available. The AI checks Active Ants inventory and responds with current stock.
Works with Active Ants and your helpdesk
Minimal AI connects to Active Ants for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through Active Ants to answer customer questions.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI show real-time warehouse data?+
Yes. The AI checks Active Ants for live order and inventory status.
How hard is it to integrate Active Ants with Minimal AI?+
Enter your API credentials and go live in minutes.